The visit is guided and has an approximate duration of 45 minutes. For reasons of conservation, there is a maximum quota of 13 people per session. On sundays of medium and high season the maximum quota per session is 10 people.
In high season the cave is usually complete. It is advisable to buy the ticket online, book by email or by phone well in advance. On the day you can only buy the ticket at the box office, if there is availability and by order of arrival. Once the ticket has been purchased online, the date and time of the visit cannot be modified, nor will the money be returned. Tickets purchased online or booked by phone or e-mail must be formalized at the box office at least 15 minutes before the start of the visit. In case of no-show, you will lose the right of the reservation. You can combine your visit to El Castillo with the cave of Las Monedas located about 620 meters away.
During the visit the use of comfortable footwear that does not slip and outerwear is recommended.